Good Lending and Finance PTy LTD.

0432 988 334

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Good Lending and Finance PTy LTD.

0432 988 334

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filler@godaddy.com

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Welcome to Good Virtual Admin & Operations

Discover the Magic of Good Virtual Admin & Operations Services

Good Virtual Admin & Operations provides reliable, structured virtual support to help businesses stay organised, efficient and focused on growth. We deliver high-quality administration and operational assistance—streamlining workflows, managing key tasks and improving day-to-day processes—so you can reclaim time and run your business with confidence.

Established in 2014 as Your VA 24/7, Kirsty and the team have been at the forefront of virtual support services for over a decade, building a strong reputation for dependable service, clear communication and consistent results. In 2026, the business entered an exciting new chapter—rebranding to Good Virtual Admin & Operations as part of a broader expansion, strengthening our offering with additional finance-focused capability and deeper operational support.

We’re your behind-the-scenes partner—bringing structure, consistency and professional systems to your business. From everyday administration through to operational coordination, we help reduce workload, improve efficiency, and maintain high standards across your customer and internal processes. 

Services

Admin

Email & Inbox Management — Organise, prioritise and respond to emails to keep communication clear and timely.

Calendar & Scheduling — Manage appointments, confirmations and reminders to keep your diary running smoothly.

Document Preparation & Formatting — Create and format professional documents, templates, reports and letters.

Data Entry & Record Management — Accurate data entry, database updates and tidy record keeping.

File & Cloud Organisation — Folder structures, naming conventions and shared access so everything is easy to find.

Business Support

Client Onboarding Support — Set up new clients, prepare welcome packs and ensure a smooth start.

Customer Service & Follow-Ups — Respond to enquiries, manage follow-ups and maintain great client care.

Quoting & Invoicing Assistance — Prepare quotes/invoices and support payment follow-ups (as required).

CRM Updates & Maintenance — Keep customer records current, track follow-ups and maintain pipelines.

General Business Administration — Reliable day-to-day support to reduce workload and improve consistency.

Operations

Workflow & Systems Support — Build or refine processes, checklists and SOPs to save time and reduce errors.

Process Improvement & Streamlining — Identify gaps and implement practical improvements for efficiency.

Compliance & Document Control — Maintain registers, records and reminders to support business compliance.

Team & HR Admin Support — Support onboarding documents, rosters, tracking and general team admin.

Travel Management

Travel Booking & Itinerary Planning — Research, book and manage flights, accommodation and transport.

Trip Coordination & Confirmations — Manage confirmations, changes and key travel details in one place.

Travel Packs & Documentation — Create travel schedules, checklists and easy-to-follow trip documents.

Projects

Project Coordination & Task Tracking — Track tasks, timelines and priorities to keep projects moving.

Stakeholder & Supplier Coordination — Liaise with suppliers/teams, schedule updates and manage details.

Project Documentation & Reporting — Meeting notes, action lists, progress updates and simple reporting.

Marketing

Social Media Support — Schedule posts, draft captions and maintain consistent brand messaging.

Content Coordination — Assist with blogs, newsletters and content repurposing across platforms.

Basic Website Content Updates — Update text, upload content and keep information current (platform dependent).

Event Support & Promotion — RSVP management, run sheets, supplier coordination and promotion support.

If you want, I can also create 3 package tiers (Starter / Growth / Premium) using these categories, with suggested inclusions and hours.

Business Solutions/Support

Packages

Package 1: Essentials Support

Hourly Rate or Subscription Options

Ideal for: Solo operators and small businesses needing reliable weekly admin help.

Includes:

  • Email & inbox management
  • Calendar scheduling & reminders
  • Document formatting and templates
  • Data entry, file management & record keeping
  • Basic customer follow-ups

Outcome: Stay organised, reduce backlog, and free up time for revenue-generating work. 

Package 2: Growth & Systems Support

Hourly Rate or Subscription Options

Ideal for: Growing businesses that need better structure, smoother workflows, and consistent support.

Includes:

  • Client onboarding & offboarding processes
  • Workflow creation + process improvement
  • CRM / spreadsheets / job tracking set-up & maintenance
  • Quoting, invoicing support + follow-ups
  • Weekly admin rhythm (priorities list, deadlines, diary management)
     

Outcome: A more streamlined business with less chaos, faster turnaround times, and stronger client experience.a description about this item

Package 3: Executive Operations Partner

Hourly Rate or Subscription Options

 

Ideal for: Business owners who want a trusted “right-hand” for operations, admin, and coordination.

Includes:

  • End-to-end operations support (admin + coordination)
  • Project management (launches, events, improvements, renewals)
  • Team coordination (contractors, suppliers, schedules, task tracking)
  • SOPs & systems documentation (so the business runs without you) 
  • Weekly check-ins + reporting/updates
     

Outcome: You get time back and confidence that the business is running professionally behind the scenes.Add 

Not sure which package fits? Book a quick discovery call and we’ll recommend the best option based on your workload, systems, and goals.

Copyright © 2014 Good Lending and Finance Pty Ltd. 

All Rights Reserved.

ABN: 66 827 459 240

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